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Frequently Asked Questions
All
45
Getting Started
8
Features & Functionality
11
Account & Billing
7
Content & Data
5
Privacy & Security
5
Troubleshooting
5
Ecosystem & Apps
4
Getting Started
What is MindTime?
How do I get started with MindTime?
Is MindTime available on my device?
Do I need to create an account to use MindTime?
How can I support MindTime?
Does MindTime include guided meditations?
How long should a session be?
Do I need any experience to meditate with MindTime?
Features & Functionality
What soundscapes does MindTime offer?
Can I mix multiple sounds together?
How do meditation bells work?
Can I use MindTime for sleep?
How does session tracking work?
Can I download soundscapes for offline use?
Can I add interval bells during a session?
Will sound keep playing when I lock my phone?
Can MindTime remind me to meditate?
How do streaks work?
Is there a home screen widget?
Account & Billing
Is MindTime free to use?
How do I upgrade to Premium?
How do I cancel MindTime Premium?
Will I lose my data if I cancel Premium?
Can I get a refund?
What does Premium include?
Will my subscription renew automatically?
Content & Data
Can I export my meditation data?
How do I delete my account and data?
Does MindTime work offline?
Can I write notes after a session?
Does MindTime sync between my devices?
Privacy & Security
Is my data secure?
What information does MindTime collect?
Is my data backed up?
What permissions does MindTime need?
Where is my session data stored?
Troubleshooting
Sounds are not playing. How can I fix this?
Cloud sync is not working. What should I do?
The app is slow or crashing. What should I do?
My reminders are not arriving. What should I check?
Audio stopped when my screen turned off. How do I fix it?
Ecosystem & Apps
What other apps are in this privacy-first suite?
What is the difference between MindTime and Momental?
Can I use MindTime as an online browser timer without installing the app?
How can I manage my MindTime or app subscriptions?
Still have questions?
Contact our support team.
Contact Support
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